BlueMarineLife Exchange & Return Policy

Our return policy is valid for 14 days from the day you receive your item, only if the product is brand new, in a re-sellable condition and the consumables & accessories are still sealed in having all the packing. Based on that exchange or refund can be granted within the 14 days

Items purchased at BlueMarineLife E-Commerce

To exchange or return any item purchased at a BlueMarineLife, the item must be returned to the pickup service within 7 days of return notification and is granted within 14 days.

Exchange and Return Period

  • Any item not defective, bought from BlueMarineLife store can be exchanged & Refunded in 14 days. 
  • The item must be accompanied with a receipt proving the purchase. 
  • Products must be in its original packaging complete with all accessories and instruction manual. 
  • There must be no damage to the packaging. 
  • Any item found defective after 14 days period will be sent to distributor to be repaired under manufactures warranty. 
  • Sealed Liquids, Food are exempted for return and cannot be exchanged.
  • Cooled products are also exempted for return or refund as we cannot guarantee the temperature storage conditions.

Non-Returnable Items

  • Frozen & perishable items once taken outside the store.
  • Food
  • Sealed products where seal must be not damaged
  • Pre-paid cards if opened
  • Personal care items such as Shavers, Hair clippers, trimmers and all body care items if used.
  • Consumable items such as but not limited to Bio Media, Food, Plants
  • Terms that are damaged or abused or modified in any way.
  • Misused items such as incorrect voltage connection ect.
  • Items that have missing accessories, such as remote controls, cords and cables.
  • Customized ordered are exempted for return as it was specific orderd for this client.

All Electronic items sold by BlueMarineLife are covered by a one year Manufacturer’s warranty with the Exception of the following:

Accessories, parts, loss of data & software, misuse, damaged caused by transportation, storage, not proper maintained equipment, conditions and any modification made to the product.